Breezy builds AI agents that answer the phone and the website chat around the clock. They ask what is wrong, take down the name, number and address, and reach whoever is actually on call when it is a real emergency.
As a listener of the show, your agent comes trained on the playbook Tersh and Josh teach, and you start with $500 in credit.
When a homeowner’s AC quits at 10pm, or a basement floods on a Sunday, they do not leave a voicemail. They call the next company on the list. Your crew is on a roof, on another job, or asleep, and a job that was yours just became someone else’s.
of inbound calls to home service businesses go unanswered, and 47% of those calls are leads.
Source: Invoca, How Many Phone Calls Are You Missing?
of people who reach voicemail never call back.
Source: AnswerConnect
higher conversion when a lead is contacted within 60 seconds.
Source: Lead Response Management Study, Dr. James Oldroyd, MIT and InsideSales.com
buyers choose the first vendor to respond.
Source: HubSpot Research, Consumer Sales Preferences
It is a jump ball. Whoever gets there first wins the business.
Two episodes this summer, both still up. One with our co-founder, one with a contractor who runs the agents in his own shop.
Picks up on the first ring, around the clock. After hours, weekends, the lunch rush, or when your CSR is already on another line. It asks what is wrong, takes the name, number and address, and captures the job. When it is a real emergency, it reaches whoever is actually on call, off your real schedule, night by night. You set the transfer triggers, so a new install or a no cool during a heat wave goes straight to a person.
The same agent, on your site. It answers the questions homeowners actually ask, then captures the job. It asks for the phone number early, so if they drop off you still have a way to reach them. More and more homeowners will not pick up a phone at all.
Anyone who drops off the line gets a text right away, so the conversation picks back up instead of ending. No lead sits there because someone got impatient.
Texts homeowners about estimates you already gave them. It writes every message itself, in your voice, and sends one message per homeowner covering all their open quotes, not one text per estimate. It stops the moment they reply and hands the conversation to your people with the job, the amount, how old it is, and a one line summary. It never talks price and it never negotiates. That is your team’s job.
Most AI companies are selling a swap. Cut the front desk, save the money. We think that is wrong, and so do the contractors we work with.
Breezy is extra capacity for the hours and the moments when there is nobody free to take the call. The 9pm call. The second call while your CSR is still on the first. The Sunday. Your people keep doing what they are good at, and the agent covers what was going to voicemail anyway.
Talk to the same agent your customers would talk to. Ask it anything. Try to trip it up. Then decide.
Set up call forwarding on the line you already use. Unanswered and after hours calls come to Breezy. No new hardware, nothing to rip out.
We read your site, write the rules, and set up your on call schedule and your transfer triggers. About 20 minutes of your time. We do not hand you a blank box and ask you to teach it.
Every captured job hits your phone and your inbox in real time, with the details and the customer’s preferred windows, in the software you already use.
Most shops are live the day after they say yes, and see their first captured jobs within 48 to 72 hours.
That is the average across Breezy customers. Here is what it looked like for one three truck shop.
Went live on Breezy.
3 jobs captured by 11pm.
55 jobs captured.
We’re capturing 25 to 30% more clients thanks to Breezy agents, which means more booked jobs and ultimately more revenue for our business.
Chris PlunkettPlunkett Home Services
The agents have been a tremendous asset to our business. Their ability to consistently engage customers and prevent missed calls has improved our customer experience and helped us serve more homeowners without adding additional office staff.
GMOne Season Heating and Air
You get different terms, a different setup, and a different level of attention, from the first call to the day you go live.
Three things you only get through the show.
Your agent is trained on the way Tersh and Josh teach you to run a call, before it takes a single one. Not our script. You start at that standard without training anybody to get there.
For the stretches when everything rings at once. You never have to cap what comes in. Yours through the show and nowhere else, with the code SBM.
You get onboarded through the SBM partnership. Different terms, a shorter path to live, and someone who already knows the standard the show holds you to.
We work with industry experts to deliver exceptional solutions.
Contracting Edge Owner. NYT best selling author.
iMarket co founder. President of EPC Training.
The AC Man. Conquer Coach. Owner, A/C Man Heating and Air.
Service Emperor CEO, Service Business Mastery co host, and an advisor on the Breezy agents.
Your competition is one missed call away from your next customer. Put an agent on the phone and keep the work that is already calling you.
